MATT SCOTT

I’m Matt Scott, founder of Surge Performance Consultancy. With more than 25 years’ experience in sales, customer service, retention, and leadership, I’ve worked directly with customers, led teams, and delivered training that helps people perform under pressure. Along the way, I’ve also worked alongside some of the best providers in the industry, which gave me a clear view of what works, and where traditional training falls short.

 

What I noticed was a pattern. Too many programmes rely on approaches that were fresh decades ago but no longer fit today’s workplace challenges. And too often, I’ve seen talented people underperform not because they lacked the skills, but because they were stuck in the wrong environment with the wrong support.

 

That’s why I started Surge Performance Consultancy. I wanted to create training that’s practical, modern, and focused on what really makes the difference: confidence, resilience, and leadership that builds safe, purposeful environments.

 

We help businesses by:

 

Supporting sales and service teams to respond with confidence and adapt under pressure.

 

Equipping leaders with the tools to coach effectively, role model the right behaviours, and build trust.

 

Creating environments where people feel safe to be themselves and motivated to deliver results.

 

Surge Performance Consultancy exists to do training differently,  authentic, future-focused, and designed for results that last.